VOICE TEMPLATE

Takeaway & Delivery Orders

Takes takeaway and delivery orders from voice menu — items, address, payment, and ETA SMS. Coldbot deployment includes script tuning, calendar and CRM integrations, and 30–50 test calls in 7–14 days before full campaign scale.

To kitchen

Webhook to POS/UpMenu + kitchen Telegram/SMS summary. Onboarding tunes qualification questions, calendar/CRM integrations, and runs 30–50 test calls before production go-live.

Compliance, quality, and scaling

Every Coldbot template supports GDPR-style guardrails: recording disclosure, contact consent, retention policy, and DNC lists aligned with your legal policy. Managers sample transcripts weekly - fix one objection path at a time, then raise dial volume. After a 50–100 call pilot you lock connect and meeting KPIs; RevOps exports results to CRM or BI via webhook. Your CSM helps tune qualification questions to your offer and vertical.

FAQ

Frequently asked questions

POS integration?

Webhook or Zapier to your stack.

Can we change the script after go-live?

Yes - dashboard edits, versioning, and rollback without stopping campaigns.

How many test calls before production?

We recommend 30–50 supervised calls with sales reviewing transcripts.

Does the template work after hours?

Yes - full 24/7 coverage including weekends and holidays.