Full capabilities of your voice AI agent
Intelligent conversations, natural voice, integrations, and automation - all in one platform.
Feature overview
Complete overview of the voice AI system capabilities
Intelligent Design
Configure agent behavior, goals, and conversation rules with system prompts and guardrails.
- ✓ Agent personality customization
- ✓ Enterprise prompt engineering
- ✓ Guardrails and safety systems
- ✓ A/B testing of behaviors
Deploy Anywhere
Phone, web widget, WhatsApp, SMS - one agent working across all customer channels.
- ✓ Twilio and SIP trunking integration
- ✓ Voice widget on site
- ✓ WhatsApp and SMS automation
- ✓ Multi-environment deployment
Monitoring & Analytics
Real-time metrics, A/B testing, conversation analysis, and quality tracking live.
- ✓ Dashboard with real-time metrics
- ✓ Agent A/B testing
- ✓ Conversion and conversation quality analysis
- ✓ OpenTelemetry integration
Natural Voice
Multiple voices, pronunciation control, speed adjustment, and expressive mode for natural conversations.
- ✓ 100+ voices to choose from
- ✓ Custom voice cloning
- ✓ IPA/CMU pronunciation for business terms
- ✓ 29+ language support
Knowledge Base (RAG)
Upload documents, sites, and materials - agent learns and answers perfectly from day one.
- ✓ Upload PDF, DOCX, TXT, and web pages
- ✓ RAG semantic search
- ✓ Real-time updates
- ✓ Enterprise features and dependency tracking
Tools & Actions
CRM integrations, automation, API calls - agent doesn't just talk, it performs real actions.
- ✓ Client and server tools
- ✓ Model Context Protocol (MCP)
- ✓ System tools: transfer, end call
- ✓ Custom workflows and API integrations
Integrations
Salesforce, HubSpot, Zendesk, Slack, Cal.com - 50+ integrations with your existing stack.
- ✓ CRM integration in 3 minutes
- ✓ Scheduling automation
- ✓ Communication tools (Slack, WhatsApp)
- ✓ Project management (Jira, ServiceNow)
Personalization
Dynamic variables, overrides, user identity - each conversation partner gets tailored experience.
- ✓ Runtime variables with {{ var_name }}
- ✓ System prompt and voice overrides
- ✓ Twilio personalization for inbound calls
- ✓ Agent authentication (signed URLs)
Enterprise
HIPAA, TCPA, SOC 2, GDPR - compliance, security, and enterprise-level support.
- ✓ HIPAA and TCPA compliance
- ✓ SOC 2 Type II certification
- ✓ Data residency (EU, US, India)
- ✓ 99.9% uptime SLA
Use Cases
24/7 customer support, sales automation, lead qualification, internal ops - real ROI.
- ✓ 24/7 customer support
- ✓ Sales and scheduling automation
- ✓ Internal operations and HR
- ✓ Industry-specific case studies
Getting Started
From zero to first call in 5 minutes - tutorial, guide, and best practices.
- ✓ 5-minute quick start
- ✓ Step-by-step tutorial
- ✓ Video guides and code examples
- ✓ Troubleshooting and support
Ready to deploy?
Contact us to discuss features tailored to your sales process.