TOOLS & ACTIONS

Agent doesn't just talk - executes work

CRM integrations, automation, API calls. Agent updates data, books meetings, updates CRM. One agent handles workflow. Team focuses on closing.

Problem: Agent only talks, nothing happens

AI answers questions. But what then? CRM not updated. Meeting not booked. Lead not qualified. Team manually enters data. Chaos, errors, waste.

Cost of chaos:

  • ‣ 50 calls/day × 5 min manual work = 250 min/day waste
  • ‣ 250 min × 50 PLN/hour = 208 PLN/day waste
  • ‣ 208 PLN × 250 days = 52 000 PLN/year waste
  • ‣ One agent = 52 000 PLN/year saved minimum

Solution: Tools & Actions - real automation

Coldbot integrates, updates, automates. Agent knows when to call API, to update CRM, to send alert. Team engages in closing, not data entry.

🔧

Client tools

Inject JS on client-side (web/mobile). Agent calls when needed.

🖥️

Server tools

Custom API integrations, auth, rate limiting, error handling.

🔗

MCP Integration

Model Context Protocol. Standard tool infrastructure.

📞

System tools

End call, transfer, language detection, voicemail detection.

🎯

Tool call sounds

Audio feedback when agent calls tools.

🚫

Guardrails

What to execute when. Limits, rate limits, escalations.

See automation workflow live

End-to-end workflow demo. No presentation, just automation.